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Evening and weekend appointments 

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/

 

If you have booked an evening or weekend appointment via the surgery and need to cancel or change it, please ring NHS111 and select option 3.

 

Appointments

Appointments are made through the receptionists. Changes to the appointment system have been made so that we will have more long and mid-term pre-bookable appointments available whilst retaining some book on the day appointments for urgent problems. 

When you telephone for an appointment we hope to be able to offer you an appointment within 2 days if you don’t mind which doctor you see and can be flexible about what time you attend. 

If you want to see a particular doctor you may have to wait longer for them to be available.  This may also be true if you can only attend at certain times. i.e. early morning or late evening. 

When calling reception for an appointment, please let the receptionist know if your problem is urgent.

Whilst we expect the new appointment system to improve access to our surgeries it may take a while for all patients to get used to it.  Please make allowances for this in the first couple of months and explain to the receptionists if you are having difficulty in booking an appointment. 

We ask you to be as prompt as you can for appointments. If you are more than 10 minutes late you may need to re-book.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website