Welcome to Kings Medical Centre
The surgery will closed be closed on the following Bank holidays, 29th March, 1st April, 6th May and 27th May 2024. During this time please follow the guideline on our when we are closed section.
Easter Pharmacy will be open from 11am-1pm on Easter Sunday 31st March
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Accessing our Services
When contacting us please tell us as much as you can about what’s wrong so that help direct you to the healthcare professional best suited for your health care needs which might be a GP, nurse or another specialist such as a pharmacist or paramedic. The information you provide will also help us to prioritise your care if it’s something urgent. We can also offer help and support via our Social Prescriber, Dietitian, Podiatrist, Mental Health Practitioner or Physiotherapist.
Our priority will be to ensure you receive care quickly and might offer you a telephone or face-to-face appointment, arrange a home visit or refer you to another service.
Contacting us is now easier! 3 Quick and simple steps
1. Click on the 'submit a new request' link below
2. Add your request details
3. Submit it to us
Your request will be reviewed by the duty doctor, you will receive a same day response. You will not be asked to call us back.
You can still call us if you prefer on 0208 504 0122
NO REGISTRATION IS REQUIRED TO USE THIS SERVICE. YOU CAN SUBMIT REQUESTS FROM 7:30AM-16:30PM M,Tu,Th,Fr and 7:30am-11:30am Wed.
Our Patient triage area provides an online triage and advice tool which helps our patients see the right member of the practice team in an appropriate time-frame based on your clinical need. Your symptoms will be assessed by one of our clinical team and then if appropriate you will be able to directly book an appointment to suit your needs and/or receive advice relating to what you should do next.
To use our online service simply click on the link above.
The usual methods of contacting the practice are still in place for those patients who may not be able to use a computer or do not have access to one.
Please contact us if you (or someone you care for)
- have a serious or urgent health concern that you need to speak to someone about today;
- have worrying symptoms that could be a sign of cancer and need investigating;
- have been contacted about booking cervical and other screening or immunisations;
- have a complex long-term condition that you need ongoing help with;
- have a serious mental illness and need support;
- have a learning disability and need medical help.
For further information on how to use this new system please use the links below.
How to submit a non-urgent medical request
How to submit a non-urgent Admin request
Using the NHS app to submit a Patient Triage request
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Covid Vaccination Programme
The surgery is unable to book Booster COVID 19 VACCINES directly - it is only via 119 or the national booking system.
https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
CQC
Our latest CQC inspection rating dated 05 October 2023 was GOOD for all services.
You can read the full inspection report at www.cqc.org.uk/location/1-559469498
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Kings Medical Centre is a training practice for medical students and qualified doctors undertaking GP training. Please click here for more information and about how you can help.
Access
There is limited parking at the front of the Practice (Kings Avenue). There is easy wheelchair access to the building, consulting rooms and visitor’s toilet. A hearing loop is available at reception.
My Care Record
For more information please visit www.mycarerecord.org.uk
Weekend/Out of hours Appointments
Please see appointments section or speak to reception
Online Services
To register for our online services, please bring photo ID to reception where they can set up your access codes. If your details change after registration please inform reception.
Care Navigator Partnership West Essex -
Provides a free and impartial service to anyone in West Essex (over the age of 16) looking for help with things that might be affecting their Wellbeing and Health. For more information email: Westessex.carenavigation@nhs.net or call 0300 303 9988.
WIFI
We are pleased to inform you that you can access our WIFI in reception, no password is required.
(Site updated 26/03/2024)